Privacy policy

Last updated: 2 September 2026

This Privacy Policy explains how BabyHyo collects, uses, stores, and protects your personal information when you visit our website, place an order, or contact us.

1. WHO WE ARE

Business name: BabyHyo
Website: babyhyo.store
Address: 31 Cheddington Road, London, N18 1LT, United Kingdom
Email: support@babyhyo.store
Phone: +44 12 5382 6579

2. INFORMATION WE COLLECT

We may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase history
• Payment confirmation (not full card details)
• Messages sent via contact forms or email
• Device and usage data, such as IP address, browser type, and pages visited

3. HOW WE USE YOUR INFORMATION

Your information may be used to:

• Process and deliver orders
• Provide order updates and customer support
• Handle returns and refunds
• Improve our website and shopping experience
• Prevent fraud and maintain security
• Comply with applicable legal and tax obligations

4. PAYMENT INFORMATION

Payments are processed securely by third-party payment providers. BabyHyo does not store full payment card details on its servers.

5. COOKIES

We use cookies and similar technologies to support website functionality, improve the shopping experience, and understand how our website is used.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. SHARING INFORMATION

We may share necessary personal information with trusted service providers involved in operating our business, including:

• Payment processors
• Delivery and fulfilment providers
• Website and hosting providers
• Analytics services
• Fraud prevention and security services

BabyHyo does not sell your personal information.

7. DATA STORAGE

We retain personal information only for as long as reasonably necessary to process orders, provide customer support, meet legal requirements, resolve disputes, and maintain appropriate business records.

8. YOUR RIGHTS

Depending on applicable data protection law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent

To submit a privacy request, contact:

support@babyhyo.store

9. SECURITY

We use reasonable technical and organisational measures to protect personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. CONTACT US

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

BabyHyo
31 Cheddington Road
London, N18 1LT
United Kingdom

Email: support@babyhyo.store
Phone: +44 12 5382 6579
Website: babyhyo.store