Billing Terms & Conditions

Last updated: 2 September 2026

Welcome to BabyHyo.

All information, products, prices, and services displayed on our website are provided as an invitation to purchase and are subject to these Billing Terms & Conditions.

When you place an order with BabyHyo, you agree to the billing, payment, and order conditions described below.

1. ACCEPTED PAYMENT METHODS

We accept secure payment methods available at checkout, which may include:

• Shop Pay
• Visa
• Mastercard
• Apple Pay
• Google Pay

Available payment methods may vary depending on your device, location, and payment provider availability. The payment methods currently available to you will be displayed at checkout.

2. SECURE PAYMENT PROCESSING

All payments are processed securely through trusted payment providers and encrypted payment systems.

BabyHyo does not store your full payment card details. Payment information is handled securely by authorised third-party payment providers.

3. PAYMENT AUTHORISATION

Transactions may be subject to verification, authorisation, and fraud prevention checks.

An order may not be processed if:

• Payment is declined
• Payment cannot be verified
• Billing information is incorrect
• The transaction appears suspicious, fraudulent, or unauthorised

4. ORDER CONFIRMATION

After placing an order, you will normally receive an order confirmation at the email address provided during checkout.

An order confirmation confirms that we have received your order request.

We may cancel or refuse an order where reasonably necessary due to payment issues, product availability, incorrect information, suspected fraud, or an obvious pricing error.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

5. PRICES & CURRENCY

Prices on babyhyo.store are displayed in British Pounds Sterling (GBP £), unless clearly stated otherwise.

The total amount payable, including any applicable delivery charges, will be displayed before you complete your purchase.

6. BILLING INFORMATION

Customers are responsible for providing accurate and complete information when placing an order, including where required:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information

Incorrect information may result in payment or order processing delays.

7. ERRORS & UPDATES

We aim to ensure that product information, prices, availability, promotions, and delivery information are accurate.

If an obvious error is identified, we may correct the information and contact affected customers where appropriate.

8. FRAUD PREVENTION

To protect our customers and business, transactions may be reviewed for security and fraud prevention purposes.

We may refuse or cancel orders that reasonably appear fraudulent, unauthorised, or in violation of our policies.

9. REFUNDS & RETURNS

Returns and refunds are handled in accordance with our Return & Refund Policy.

Where a refund is approved, it will normally be issued to the original payment method used for the purchase.

Processing times after a refund has been issued may vary depending on your bank or payment provider.

Nothing in these terms is intended to limit your statutory consumer rights under applicable UK law.

10. CHANGES TO THESE TERMS

BabyHyo may update these Billing Terms & Conditions from time to time.

The latest version will be published on babyhyo.store with an updated “Last updated” date.

11. CONTACT INFORMATION

For billing, payment, or order enquiries, please contact us:

BabyHyo
31 Cheddington Road
London, N18 1LT
United Kingdom

Email: support@babyhyo.store
Phone: +44 12 5382 6579
Website: babyhyo.store